Same Day Shipping and New Free and Flat Rate Shipping
Orders placed on or before 12:00 pm EST and PST will usually ship the same business day, via United States Post Office or FedEx.
- Standard shipping is FREE for all continental US patient orders.
- Standard shipping is FREE for practitioner continental US orders over $250.00 (exceptions may apply).
- For practitioner orders under $250.00 there is a $10.00 flat fee.
- All customers also have the option to upgrade shipping to FedEx 2 Day or Overnight for an additional fee during checkout.
- Orders to all US territories other than Alaska, Hawaii and Puerto Rico do not qualify for free shipping. Shipping to these locations is calculated based on actual costs.
- Please note that FedEx does not deliver to P.O. Boxes and will only accept shipments to a valid street address.
We ship via Standard service (3-7 business days), 3-Day, 2-Day, Overnight, and International service. See below for International Shipping Guidelines.
- We currently ship internationally to the following countries via FedEx: Australia, Canada, Switzerland, Germany, Denmark, Spain, United Kingdom, Sweden, and Portugal. Shipping rates are calculated by order size and value during checkout.
- Customs regulations differ by country - not knowing the regulations for your country can result in high import duties, delayed delivery or returned shipments. Also, check to see if your country permits the shipment of the products you are going to order from us and if any additional licenses or permits are needed.
- Please allow up to two to four weeks for delivery, barring any unforeseen Clearance/Customs issues. Please note the end user is responsible for any duty/tax that is due at time of delivery. For other questions about international shipping, please contact our Customer Service Department at 888-628-8720 or email us at firstname.lastname@example.org.
Our Guarantee & Return Policy
We are committed to providing you with the highest quality products and excellent service. Natura Health Products are guaranteed for quality, purity, and potency through their expiration date. Any claims of shortage, incorrect product, or damage must be made within 5 days of receiving package. Please contact our office with any return requests