ORDER PROCESSING AND SHIPPING

Orders placed on or before 11:00 AM typically ship the same business day. Orders after 11:00 AM ship the next business day.

  • Standard shipping is FREE for all patient orders within the continental U.S.
  • Standard shipping is FREE for practitioner orders over $350 shipped within the continental U.S., Alaska, Hawaii, and Puerto Rico (exceptions may apply).
  • For practitioner orders under $350, shipping will be determined based on the provider and options chosen.
  • For all other U.S. territories, shipping is calculated based on actual costs.
  • Please note that FedEx does not deliver to P.O. Boxes and will only accept shipments to a valid street address.

See available carrier options below.

Carrier Options

 

USPS Ground Advantage — 3- 6 days 

USPS Priority Mail — 1- 4 days

FedEx Ground — 1-3 days 

FedEx Express Saver — 3 business days (guaranteed)

FedEx 2 Day — 2 business days (guaranteed)

FedEx Overnight — 1 business day (guaranteed)

 

Delivery times for non-guaranteed services are estimates.

See below for international shipping options.

INTERNATIONAL SHIPPING

  • We currently ship internationally to the following countries via FedEx: Australia, Canada, Switzerland, Germany, Denmark, Spain, United Kingdom, Sweden, and Portugal. Shipping rates are calculated by order size and value during checkout.
  • Customs regulations differ by country - not knowing the regulations for your country can result in high import duties, delayed delivery or returned shipments. Also, check to see if your country permits the shipment of the products you are going to order from us and if any additional licenses or permits are needed.
  • Please allow up to two to four weeks for delivery, barring any unforeseen Clearance/Customs issues. The end user is responsible for any duty/tax that is due at time of delivery. For other questions about international shipping, contact our Customer Service Department at 888-628-8720 or email us at info@naturahealthproducts.com.

Our Guarantee & Return Policy

We are committed to providing you with the highest quality products and excellent service. Natura Health Products are guaranteed for quality, purity, and potency through their expiration date. Any claims of shortage, incorrect product, or damage must be made within 5 days of receiving package. Please contact our office with any return requests.